Academic/Industrial Sales Engineer/Customer Development Europe (H/F/X)

• Identify new opportunities and new markets for Products where Thorlabs has the capacity to grow
• Rolling out sales campaigns that address customers throughout all Europe
• Qualify and understand customer technical needs (physics/engineering background required, optics/laser expertise preferred) to lead internal team of experts to deliver on customer projects
• Key Account Management:
• Dedicated point of contact for the customer
• Ensure that products and services meet or exceed customer expectations
• Handle all negotiations with Key Accounts
• Building strong relationships with all internal and external stakeholders
• Be the customer’s advocate within Thorlabs
• Work closely with the European Sales team, Marketing Team and the global Sales teams, Engineers, and Sales Coordinators
• Driving proactively process changes within the organisation and providing market feedback to ensure that Thorlabs will meet current and future market demand.
• Provide accurate sales forecasting to Customer Development Manager and help define strategies for territory and specific market growth
• Provide market feedback to R&D and Marketing Communication groups
• Attend tradeshows regularly and visit key customers frequently.
• Manage and maintain pipeline and opportunities in CRM

• 5+ years of account management in an outside Sales or Technical Sales role, with demonstrated proactive and positive approach
• Degree in Physics or other Photonics related discipline
• Excellent written and verbal communication skills with internal and external customers
• Good knowledge of full range of Thorlabs products and capabilities worldwide
• Strong organizational skills and attention to detail
• Strong data analysis and reporting skills; must be comfortable with presenting concepts to a large audience

• Supplementary employer's insurance
• Contribution to transport costs
• Possibility of teleworking
• Contribution to sports club costs
• Subsidised lunch

ABOUT US

At THORLABS, we don't just embrace differences - we support, celebrate and live them for the benefit of our people, our community and our products. We pride ourselves on being an equal opportunities workplace and are committed to creating an inclusive environment for all.

We welcome diversity, actively encourage inclusion and welcome applications from anyone. This is also reflected in our values, which we actively live by:

If you have any questions about the application process or our vacancies, please do not hesitate to contact our colleague Nicole Metzger (Human Resources) by e-mail: bewerbung@thorlabs.com.