Customer & Channel Proximity IT Specialist – Pernod Ricard Southern Europe – Marseille – CDI
Description du poste
Customer & Channel Proximity IT Specialist - Pernod Ricard Southern Europe - Marseille - CDI
About Pernod Ricard:
Pernod Ricard is a global leader in the wine and spirits industry, renowned for its distinguished portfolio of brands, including Ricard, Absolut Vodka, Chivas Regal and Martell Cognac. Committed to innovation and digital transformation, we continuously evolve to meet dynamic market demands while fostering a collaborative and inclusive corporate culture.
Position overview:
We are seeking a highly motivated and detail-oriented Customer & Channel Proximity IT Specialist to join our Southern Europe IT Solutions team. The team is mainly based in Madrid, but the vacant position is in Marseille. This role serves as a strategic interface between business stakeholders in sales and e-commerce and the global IT function, ensuring alignment between business needs and technological capabilities.
This is a functional, business-oriented role rather than a technical one. The successful candidate will act as a key liaison, ensuring smooth adoption and optimization of digital tools and processes within the organization.
Key responsibilities:
- Serve as the primary IT liaison for the French Sales, e-commerce and Maison Yellow teams, ensuring that business needs are effectively gathered and translated into actionable IT requests.
- Support the evaluation and potential deployment of projects in other Southern European markets, aligning with regional business priorities and ensuring seamless integration.
- Analyze and document business requirements, facilitating their implementation within the global IT framework.
- Collaborate with the global IT team to prioritize and allocate resources for system enhancements and process improvements.
- Oversee the adoption and optimization of Salesforce Consumer Goods Cloud (SFA tool) and Magento (e-commerce platform).
- Lead user acceptance testing and validate quality assurance testing to ensure system efficiency and accuracy.
- Drive the adoption of global IT solutions within the French sales organization, ensuring alignment with local business processes.
- Conduct training sessions, prepare documentation, and promote best practices to facilitate seamless system integration.
- Act as an intermediary for IT incident escalation, ensuring that functional issues are effectively diagnosed and addressed by the global IT team.
Candidate profile:
- Fluency in French and English is mandatory. Proficiency in additional Southern European languages (Spanish, Italian, Greek) is an asset.
- Proven experience in sales, business operations, or IT functional roles, ideally within the consumer goods, retail, or e-commerce sectors.
- Strong understanding of sales processes, including on-trade, off-trade, and e-commerce.
- Working knowledge of Salesforce Consumer Goods Cloud or other CRM tools is highly desirable.
- Familiarity with e-commerce platforms (Magento or similar) is advantageous.
- Proactive and independent approach, with the ability to work autonomously while driving initiatives effectively.
- Strong interpersonal and communication skills, with the ability to build relationships and collaborate with both technical and business teams.
- Excellent problem-solving skills and a solutions-oriented mindset.
- Strong project management capabilities, comfortable working in a global, cross-functional environment.
- Be part of a global organization with a strong emphasis on innovation and professional growth.
- Play a critical role in digital transformation initiatives supporting a leading sales organization.
- Enjoy career development opportunities within Pernod Ricard's international structure.
- Work in Marseille, with a hybrid work model offering flexibility and collaboration.
Application Process:
- Initial interview with the recruitment team.
- Interview with the hiring manager.
- Final interview with senior leadership and the HRBP.
If you are passionate about bridging the gap between business and technology, possess a strong functional understanding of sales and IT solutions, and are eager to support a globally recognized organization, we invite you to apply and contribute to Pernod Ricard's continued success.
Job Posting End Date:
Target Hire Date:
2025-05-01
Target End Date:
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Customer & Channel Proximity IT Specialist – Pernod Ricard Southern Europe – Marseille – CDI
Il y a 23 heures
Critères de l'offre- Marseille (13)
- CDI
- Temps Partiel
- Secteur : Industries Agroalimentaires
- Expérience requise : 6-10 ans
- Langues souhaitées : Espagnol , Anglais , Italien , Grec
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L'entreprise : PERNOD RICARD
Convivialité, responsabilité, réussite : trois mots qui caractérisent Pernod Ricard, numéro deux mondial des vins et spiritueux. Le portefeuille du Groupe, qui ambitionne de devenir le leader de son industrie, est l'un des plus complets du marché, avec 240 marques premium distribuées dans plus de 160 pays.Avec ses 18 500 Créateurs de Convivialité dans le monde dont 3 000 en France, Pernod Ricard offre de passionnantes opportunités professionnelles et favorise l'épanouissement de ses collaborateurs, tout en plaçant la responsabilité sociétale et environnementale au cœur de ses activités, du terroir au comptoir.
Chez Pernod Ricard, nos collaborateurs sont passionnés, enthousiastes et ont la volonté de réussir : ils prennent plaisir à collaborer pour faire émerger de nouvelles idées en équipe.
Nous valorisons la diversité et la solidarité au sein de notre organisation et dans nos relations avec nos parties prenantes. Nous sommes convaincus que la diversité de nos parcours, de nos expériences et de nos savoir-faire sont les moteurs de notre créativité.Votre personnalité, votre regard, votre intuition et vos idées comptent !
Nos méthodes de recrutement se concentrent donc sur les compétences et le savoir-être et nous accueillons tous types de talents.
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Description du poste
Customer & Channel Proximity IT Specialist - Pernod Ricard Southern Europe - Marseille - CDI
About Pernod Ricard:
Pernod Ricard is a global leader in the wine and spirits industry, renowned for its distinguished portfolio of brands, including Ricard, Absolut Vodka, Chivas Regal and Martell Cognac. Committed to innovation and digital transformation, we continuously evolve to meet dynamic market demands while fostering a collaborative and inclusive corporate culture.
Position overview:
We are seeking a highly motivated and detail-oriented Customer & Channel Proximity IT Specialist to join our Southern Europe IT Solutions team. The team is mainly based in Madrid, but the vacant position is in Marseille. This role serves as a strategic interface between business stakeholders in sales and e-commerce and the global IT function, ensuring alignment between business needs and technological capabilities.
This is a functional, business-oriented role rather than a technical one. The successful candidate will act as a key liaison, ensuring smooth adoption and optimization of digital tools and processes within the organization.
Key responsibilities:
- Serve as the primary IT liaison for the French Sales, e-commerce and Maison Yellow teams, ensuring that business needs are effectively gathered and translated into actionable IT requests.
- Support the evaluation and potential deployment of projects in other Southern European markets, aligning with regional business priorities and ensuring seamless integration.
- Analyze and document business requirements, facilitating their implementation within the global IT framework.
- Collaborate with the global IT team to prioritize and allocate resources for system enhancements and process improvements.
- Oversee the adoption and optimization of Salesforce Consumer Goods Cloud (SFA tool) and Magento (e-commerce platform).
- Lead user acceptance testing and validate quality assurance testing to ensure system efficiency and accuracy.
- Drive the adoption of global IT solutions within the French sales organization, ensuring alignment with local business processes.
- Conduct training sessions, prepare documentation, and promote best practices to facilitate seamless system integration.
- Act as an intermediary for IT incident escalation, ensuring that functional issues are effectively diagnosed and addressed by the global IT team.
Candidate profile:
- Fluency in French and English is mandatory. Proficiency in additional Southern European languages (Spanish, Italian, Greek) is an asset.
- Proven experience in sales, business operations, or IT functional roles, ideally within the consumer goods, retail, or e-commerce sectors.
- Strong understanding of sales processes, including on-trade, off-trade, and e-commerce.
- Working knowledge of Salesforce Consumer Goods Cloud or other CRM tools is highly desirable.
- Familiarity with e-commerce platforms (Magento or similar) is advantageous.
- Proactive and independent approach, with the ability to work autonomously while driving initiatives effectively.
- Strong interpersonal and communication skills, with the ability to build relationships and collaborate with both technical and business teams.
- Excellent problem-solving skills and a solutions-oriented mindset.
- Strong project management capabilities, comfortable working in a global, cross-functional environment.
- Be part of a global organization with a strong emphasis on innovation and professional growth.
- Play a critical role in digital transformation initiatives supporting a leading sales organization.
- Enjoy career development opportunities within Pernod Ricard's international structure.
- Work in Marseille, with a hybrid work model offering flexibility and collaboration.
Application Process:
- Initial interview with the recruitment team.
- Interview with the hiring manager.
- Final interview with senior leadership and the HRBP.
If you are passionate about bridging the gap between business and technology, possess a strong functional understanding of sales and IT solutions, and are eager to support a globally recognized organization, we invite you to apply and contribute to Pernod Ricard's continued success.
Job Posting End Date:
Target Hire Date:
2025-05-01
Target End Date:
Salaire et avantages
Salaire : Salaire selon profilDate de démarrage souhaitée : dès que possible
Référence : JR-047193
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